Frequently Asked Questions

Everything you need to know about shopping with Three-Egypt

What payment methods do you accept?

We accept various payment options including major credit/debit cards (Visa, MasterCard), digital wallets, and Cash on Delivery (COD) for orders within Egypt.

How long does shipping take?

Standard shipping typically takes 2-4 business days. Express delivery options are available for Cairo and Giza, often arriving within 24 hours.

Are the electronic products covered by a warranty?

Yes, all our electronic devices come with a standard manufacturer's warranty. Specific warranty periods are listed on each product's detail page.

What is your return policy?

You can return any product within 14 days of delivery, provided it is in its original packaging and unused. For defective electronics, the return window is extended to 30 days.

Do you offer international shipping?

Currently, Three-Egypt focuses on serving customers within Egypt to ensure the fastest delivery times and best local support.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email and SMS, which you can use on our website to monitor your package's status.